Kommunikation 4-0

Workshop Facts

Integrate Telephone, E-Mail, Skype, Video telephony, Collaboration Tools and Social Media successfully in your Business Communication.

After completing this workshop, you will know:

  • What new way of communication can offer great business opportunities
  • How you can save time and money regarding your communication
  • How you can boost efficient collaboration in your Teams

Der Zirkel der aixvox

This workshop is targeted to:

  • boardroom
  • chief executives
  • head of department
  • Sales and Marketing
  • Everyone that communicates from and with different locations

Seminar Facilitator

Detlev ArteltDetlev Artelt is the CEO of aixvox GmbH, a manufacture-independent consulting company based in Aachen. He leads the expert group Unified Communications at the eco-Association “Kompetenzgruppe Unified Communications beim eco-Verband” and is a speaker, presenter and advisors body at international congresses.

Detlev Artelt is the editor and author of the textbook series Fachbuchreihe „voice compass“”, the standard work on contemporary communication and the  „PRAXISTIPPS Kundenkommunikation“, which give readers useful tips and reports, as well as the specialized publication „EINFACH ANDERS ARBEITEN“.

Communication 4.0 – What is that?:

The technology in the field of business communication develops every day. New tools that will make your business life easier and more efficient are introduced. Which alterations can your company make in daily communication with colleagues, suppliers and customers?

All these questions about new trends and new technology in business communication are attempted in the workshop „Communication 4.0“. Enjoy our interactive Workshop with reflection on practice by an experienced Counselor.


10.00 professional introduction

  • From telephone systems to communication platforms
  • The diversified team
  • Improve accessibility
  • Headsets for Smarter Working
  • Reflection on praxis

11.30 break

12.00 Status Quo Analysis

  • What channels of communication are you using?
  • What channels would your employees prefer?
  • Improve accessibility
  • Communicate with people and not with numbers

13.30 Business Lunch

14.30 Return on investment

  • Technical scenarios
  • Social Media
  • Trends in communication

15.45 break

16.00 Checklist 1

  • What functions and Tools do I want to use?

Checklist 2

  • What functions can I use mobile, in my Home office and at the company location?
  • What Tools can I use in the future?
  • Where can I search for help?

Safety aspects of new solutions

  • What do I have to consider in regards of the variety of channels?
  • Mobile „unsafe“ communication

17.30 Summary

  • Top 3 topics
  • Questions

Application/Book now:

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Communication 4.0 12. May 2016