“Imparting knowledge intelligibly” – this is not only the motto of this year's Call Center World but also the target of the “PRAXISTIPPS Kundenkommunikation”.
The voice compass team has brought together nearly 100 articles in the last two issues showing by means of many different examples what's already possible in communication today and what you could be applying tomorrow.
Many companies from various industrial sectors – from middle-sized corporation service providers through technological companies up to major enterprises – have already allocated their real-life examples in the last two issues. They describe their customer communication on the basis of their references. But also other sectors such as marketing and sales are brought up that, through the application of modern technologies and innovative solutions, have already been successfully modified. This way, an increase in efficiency, contacts and cost savings could be achieved.
Now we are planning the third issue of the successful series. This time, yet again, we call on all the companies that have successful references and innovative solutions at their disposal to participate in the new PRAXISTIPPS.
Right on schedule for the CallCenterWorld the voice compass team is publishing the eBook and app of the current issue. For more information on this please refer to www.voice-compass.com/ptk.